Dementia Care Home

Fairway View Care Home

Swale Close, Nottingham, Nottinghamshire, NG6 9LZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff85 / 100

Staff warmth score

“Well Looked After”80%

of reviewers answered yes

Good to know

  • Registered beds41
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2020-01-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors describe walking into an atmosphere that feels relaxed and friendly from the first moment. The team here seem to have a natural way of making both residents and their families feel at ease, with staff who are approachable and genuinely interested in getting to know everyone.

The eight family priority themes

  • Staff warmth85
  • Compassion & dignity88
  • Cleanliness72
  • Activities & engagement82
  • Food quality65
  • Healthcare68
  • Management & leadership88
  • Resident happiness80
Section 02

What inspectors found

Inspected 2020-01-07

  • Is this home safe?

    Good
    Inspectors rated the Safe domain as Good at the February 2021 inspection. A Good rating means inspectors found no significant concerns about safety, staffing, medicines management, or infection control. The published text does not provide specific numbers for staffing ratios or night cover, and agency staff usage is not mentioned. The home has been inspected twice and has not had its registration affected by safety concerns.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. The home lists dementia as a specialism, which means staff are expected to have relevant training, and care planning is expected to reflect individual needs. The published inspection text does not describe the content of dementia training, how frequently care plans are reviewed, or how GP and healthcare access is organised. A Good Effective rating means inspectors were satisfied but did not find evidence of standout practice in this domain.
    Verified by inspector
  • Is this home caring?

    Outstanding
    Caring was rated Outstanding at the February 2021 inspection, the home's highest individual domain score. This rating requires inspectors to find direct, specific evidence of warm, respectful, dignified staff interactions, not just compliance with policy. The home improved from Good to Outstanding between its two inspections, suggesting the quality of care relationships has genuinely developed. Outstanding Caring ratings are awarded to fewer than one in ten care homes inspected, making this a meaningful distinction.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding at the February 2021 inspection. This rating covers how well the home tailors its provision to individual needs, including activities, personal preferences, end-of-life care, and response to complaints. An Outstanding rating here requires inspectors to find evidence that the home goes beyond standard provision to meet people as individuals. The published text does not describe specific activities, visiting arrangements, or end-of-life planning processes, so the detail behind this rating is not visible in what has been made publicly available.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    Well-led was rated Outstanding at the February 2021 inspection. Both a registered manager (Mrs Melanie Jayne Hayes) and a nominated individual (Ms Anna Gretchen Selby) are named and in post. An Outstanding Well-led rating requires inspectors to find evidence of strong governance, a positive culture, staff who feel supported and can speak up, and systems that identify and act on problems. This was the domain in which the home showed the most significant improvement between its two inspections.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Fairway View specialises in caring for adults over 65, including those living with dementia. The home provides specialist dementia care within their modern, comfortable environment. Staff work to ensure residents with dementia feel settled and secure in their surroundings. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Fairway View scored strongly on the themes families care about most, particularly staff warmth, compassion, and management quality, all reflecting an Outstanding rating in those domains. Scores for food, healthcare, and cleanliness are more cautious because the published inspection text does not contain specific detail on those areas.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors describe walking into an atmosphere that feels relaxed and friendly from the first moment. The team here seem to have a natural way of making both residents and their families feel at ease, with staff who are approachable and genuinely interested in getting to know everyone.

Lens 02

What inspectors have recorded

Leadership at Fairway View sets the tone for the whole team. The management are known for being responsive and engaged, creating a culture where staff feel supported to provide attentive care.

Lens 03

How it sits against good practice

For families exploring care options in Nottingham, spending time at Fairway View offers a real sense of the warmth that defines this home.

DCC Recommendation

Worth a visit

Fairway View on Swale Close in Nottingham holds an Outstanding overall rating, awarded following an inspection in February 2021 and confirmed as still current following a monitoring review in July 2023. The home improved from Good to Outstanding between its two inspections, which is an uncommon achievement and a meaningful signal of upward momentum. Three domains, Caring, Responsive, and Well-led, all reached Outstanding, meaning inspectors found specific, evidenced examples of excellent practice in staff kindness, personalised care, and leadership. The Safe and Effective domains were rated Good, which means no concerns were identified but inspectors did not find the same level of standout evidence in those areas. The main caution here is that the published inspection text is brief, and this report cannot confirm specific details about night staffing ratios, agency staff use, food quality, the physical environment, or one-to-one activity provision. These gaps are not warning signs, but they are questions you should put directly to the manager before making a decision. On your visit, ask to see last week's actual staffing rota (not a template), observe how staff interact with your parent in corridors and at mealtimes, and ask what activities are available for someone who cannot join a group session.

The three questions to ask when you visit

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In Their Own Words

How Fairway View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Fairway View Care Home says about itself

Where kindness meets modern comfort in Nottingham

Compassionate Care in Nottingham at Fairway View

When families visit Fairway View in Nottingham, they often mention the same thing — how genuinely warm the welcome feels. This modern care home in the East Midlands has built its reputation on creating an environment where residents seem genuinely content and staff take time to connect with everyone who walks through the door.

Care & specialisms

Who they care for

    Fairway View specialises in caring for adults over 65, including those living with dementia.

    How they describe their dementia care

    The home provides specialist dementia care within their modern, comfortable environment. Staff work to ensure residents with dementia feel settled and secure in their surroundings.

    “For families exploring care options in Nottingham, spending time at Fairway View offers a real sense of the warmth that defines this home.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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